How do top outsourcing companies work?
Top outsourcing companies are usually not easy to find when it comes to app development. Custom app development is a niche market in itself and the top companies cater to an even more exclusive bracket of customers. There are quite a few things that separate the best and the ‘not so best’.
For starters, you can’t find them everywhere. They form only about 1% of outsourcing companies. And they have some very specific traits. For example, they’re usually a small team by numbers, out of choice. And each one of them would be CTO-material, with 10-15 years of experience in the industry. They can build products that can handle millions of users, and can also provide business inputs after performing some research.
We take a look at some of the key traits top outsourcing companies exhibit:
Caliber of CEOs/Founders
Invariably, most of the founders and CEOs of such firms tend to be alumni of top IT companies like Google, Cisco, Microsoft, Oracle, and other industry heavyweights. It goes without saying that such people generally have solid academic backgrounds as well. Having handled high-risk projects, they bring a very discerning kind of experience to the table. Since the team sizes are usually not very large, a customer will mostly get to meet/interact with the founder at some stage of the project.
How they handle prospective customers
Top outsourcing companies are usually picky about the customers they work with. This is quite evident from the things they expect their clients to be ready with on the first call. This is exactly where both client and service provider make the first impression on each other. If the CEO or founder end up taking the call, they are able to make a decent approximation of the scope and complexity of the project.
How they handle the execution phase and relationship post launch
If we were to crudely divide the whole app development process into 3 parts – they would be DESIGN, DEVELOPMENT, and TESTING. Few top outsourcing companies do both design and development in-house. The reason for this is that they prefer to specialize on one. When the project is in its execution phase(pre-launch), these teams are very careful and prudent about things like scope creep(inadvertent change in project objectives & expectations), finishing UAT and getting paid on time.
Several startups prefer to move maintenance and further development using in-house resources post launch. The top teams go the extra mile to make sure that the transition is smooth and a successful product takes flight. A successful project is an impressive portfolio. These firms understand the potential damage to their name if a product doesn’t take flight.
Frankness about strengths and weaknesses
Overselling capabilities never did anyone any good in software development. Good teams are frank about what they can and can’t do. This applies to almost everything, like choosing a tech stack for the project, adopting a certain development approach or even deciding the length of sprints in the agile development model which most teams follow.
Things are much more evident when you actually work with a team that is of this caliber. This sort of skill and experience costs a premium, so not every startup can afford such teams. Drop us a note on ContractIQ and we’ll connect you with teams who’ll be able to match your expectations!
Pravir Ramasundaram is our in-house content writer at ContractIQ. Keep coming back to read more from him on mobility & outsourcing.